Variable eventsConst

events: {
    "help.furthersupport_article.clicked": (
        payloads: HelpFurtherSupportArticleClicked,
    ) => DLStructured;
    "help.furthersupport_category.expanded": (
        payloads: HelpFurtherSupportCategoryExpanded,
    ) => DLStructured;
    "help.search.focus": () => DLStructured;
    "help.search.submit": (payloads: HelpSearchSubmit) => DLStructured;
    "help.selfservice_category.clicked": (
        payloads: HelpSelfServiceCategoryClicked,
    ) => DLStructured;
    "help.webchat_button.clicked": () => DLStructured;
} = ...

List of help events

Type declaration

  • help.furthersupport_article.clicked: (payloads: HelpFurtherSupportArticleClicked) => DLStructured

    help.furthersupport_article.clicked event

    Example

    DataLayer Event example

    {
      event: 'ga_event',
      eventCategory: 'Help',
      eventAction: 'help.furthersupport_article.clicked',
      eventLabel: 'Category - Article Title',
      eventProperty: '{"href":"/help/article"}'
    }

    Example

    SQL Query Example

    SELECT
       *
    FROM
       LAMBDA_DB.CUSTOMER_JOURNEY_MODELLED.STRUCTURED_EVENTS
    WHERE se_category = 'Help' AND se_action = 'help.furthersupport_article.clicked'
      AND event_date BETWEEN CURRENT_DATE - 3 AND CURRENT_DATE
  • help.furthersupport_category.expanded: (payloads: HelpFurtherSupportCategoryExpanded) => DLStructured

    help.furthersupport_category.expanded event

    Example

    DataLayer Event example

    {
      event: 'ga_event',
      eventCategory: 'Help',
      eventAction: 'help.furthersupport_category.expanded',
      eventLabel: 'category-title'
    }

    Example

    SQL Query Example

    SELECT
       *
    FROM
       LAMBDA_DB.CUSTOMER_JOURNEY_MODELLED.STRUCTURED_EVENTS
    WHERE se_category = 'Help' AND se_action = 'help.furthersupport_category.expanded'
      AND event_date BETWEEN CURRENT_DATE - 3 AND CURRENT_DATE
  • help.search.focus: () => DLStructured

    help.search.focus event

    Example

    DataLayer Event example

    {
      event: 'ga_event',
      eventCategory: 'Help',
      eventAction: 'help.search.focus'
    }

    Example

    SQL Query Example

    SELECT
       *
    FROM
       LAMBDA_DB.CUSTOMER_JOURNEY_MODELLED.STRUCTURED_EVENTS
    WHERE se_category = 'Help' AND se_action = 'help.search.focus'
      AND event_date BETWEEN CURRENT_DATE - 3 AND CURRENT_DATE
  • help.search.submit: (payloads: HelpSearchSubmit) => DLStructured

    help.search.submit event

    Example

    DataLayer Event example

    {
      event: 'ga_event',
      eventCategory: 'Help',
      eventAction: 'help.search.submit',
      eventLabel: 'search-term'
    }

    Example

    SQL Query Example

    SELECT
       *
    FROM
       LAMBDA_DB.CUSTOMER_JOURNEY_MODELLED.STRUCTURED_EVENTS
    WHERE se_category = 'Help' AND se_action = 'help.search.submit'
      AND event_date BETWEEN CURRENT_DATE - 3 AND CURRENT_DATE
  • help.selfservice_category.clicked: (payloads: HelpSelfServiceCategoryClicked) => DLStructured

    help.selfservice_category.clicked event

    Example

    DataLayer Event example

    {
      event: 'ga_event',
      eventCategory: 'Help',
      eventAction: 'help.selfservice_category.clicked',
      eventLabel: 'category-title'
    }

    Example

    SQL Query Example

    SELECT
       *
    FROM
       LAMBDA_DB.CUSTOMER_JOURNEY_MODELLED.STRUCTURED_EVENTS
    WHERE se_category = 'Help' AND se_action = 'help.selfservice_category.clicked'
      AND event_date BETWEEN CURRENT_DATE - 3 AND CURRENT_DATE
  • help.webchat_button.clicked: () => DLStructured

    help.webchat_button.clicked event

    Example

    DataLayer Event example

    {
      event: 'ga_event',
      eventCategory: 'Help',
      eventAction: 'help.webchat_button.clicked'
    }

    Example

    SQL Query Example

    SELECT
       *
    FROM
       LAMBDA_DB.CUSTOMER_JOURNEY_MODELLED.STRUCTURED_EVENTS
    WHERE se_category = 'Help' AND se_action = 'help.webchat_button.clicked'
      AND event_date BETWEEN CURRENT_DATE - 3 AND CURRENT_DATE

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